Question 1

How much does 4Under cost?

Accepted Answer

$2,299 CAD per year for the whole course — less than 6 tee times for the entire year. No per-user fees, no setup fees, no hardware to buy. One flat number that covers your full team.

Question 2

What's included in the tablet pilot?

Accepted Answer

A 14-day on-course trial. We ship a tablet pre-configured for your course with cellular data already on it. No hardware to buy, no app to install, no IT setup. Run it on real rounds with your team and decide from there.

Question 3

How is 4Under different from a GPS-cart pace system?

Accepted Answer

Two big differences. First, cost: GPS-cart systems run tens of thousands of dollars in hardware plus ongoing fees. 4Under is $2,299/year, no hardware. Second, GPS systems show you a dot moving on a map — they still leave your staff with no script for what to actually do about a slow group. 4Under gives staff the data and the intervention tool in the same screen.

Question 4

Why doesn't sending a marshal out to find the gap work?

Accepted Answer

Because by the time the marshal finds the slow group, the gap is already 15 minutes wide and the rest of the field is stacked up behind them. "Go ride around and look for it" is reactive, it relies on one person's gut feel, and it puts your marshal in the awkward position of telling people to speed up with no data to back them up. 4Under flips that — staff see the slow group before it becomes a backup, and they have a specific catch-up target to share instead of vague pressure.

Question 5

Can we promote that we use 4Under?

Accepted Answer

Yes — and we encourage it. 4Under is meant to be a marketing asset for your course, not a back-office tool nobody sees. Public courses can put a "Pace Guaranteed" badge on their booking page; private clubs can mention it in member emails and welcome materials. A few suggestions: a line on your tee-time confirmation emails, a callout on your website's home page, a social post when you go live. Slow play is the #1 complaint in golf — being the course that does something about it is a real differentiator.

Question 6

Do my staff need any training?

Accepted Answer

Most staff are running it confidently inside 10 minutes. The tablet UI was built for people who aren't tech people. We walk your team through it during onboarding and stay available for follow-up questions — no IT background required.

Question 7

Will this annoy my golfers?

Accepted Answer

No — and that's the point. Telling people to "speed up" with no data makes golfers angry. 4Under changes the conversation: instead of "you're slow, hurry up," your staff say "the group ahead is on hole 7, can you target catching them by hole 10?" Specific, fair, data-backed. Most golfers actually appreciate it because it means the round behind them isn't being held up either.

Question 8

Do I need GPS or hardware?

Accepted Answer

No. 4Under runs in any web browser. No GPS, no hardware, no installation.

Question 9

Will less tech-savvy marshals be able to use it?

Accepted Answer

Yes. Most staff are trained in under 10 minutes. If they can use a smartphone, they can use 4Under.

Question 10

Can I customize which features we use?

Accepted Answer

Yes. Start with Pace, then add Retail, Staff, or Golfer modules as needed. You only see what's relevant.

Question 11

Does it support shotgun starts?

Accepted Answer

Yes. Assign groups to holes and track progress across all flights in real-time.

Question 12

Can multiple team members use it?

Accepted Answer

Yes. Role-based access for marshals, starters, and admins. Each staff member gets a quick-login PIN.

Question 13

Is there staff scheduling?

Accepted Answer

Yes. The Staff module includes scheduling, standards tracking, and activity logging.

Question 14

How does reciprocal booking work?

Accepted Answer

Handle reciprocal requests digitally. Part of the Golfers module.

Question 15

Can I track demo clubs and carts?

Accepted Answer

Yes. The Retail module covers demo sets, rentals, and cart fleet tracking.

Question 16

What if we already have marshals?

Accepted Answer

4Under gives them real-time data instead of gut feel. They'll know exactly which groups need attention.

Question 17

Can golfers check their own pace?

Accepted Answer

Yes. Public page where golfers enter their cart number. No app download required.

Question 18

How fast can I get started?

Accepted Answer

Most courses are live within a day or two. We handle setup and training.

Question 19

Do I need to install anything?

Accepted Answer

No. Just open a browser. Updates happen automatically.

Question 20

What about shuttles and lost & found?

Accepted Answer

Included in the Golfers module. Shuttle requests and lost item tracking at no extra cost.

Question 21

Can I manage multiple courses?

Accepted Answer

Yes. Each course has its own dashboard with separate data and reporting.

Question 22

What reports are available?

Accepted Answer

Daily summaries, intervention logs, and historical trends. Export for board meetings or staff reviews.

Question 23

Is there food & beverage ordering?

Accepted Answer

Yes. Part of the Retail module. Golfers order from their phones, staff see orders in real-time.

Question 24

How does the reward wheel work?

Accepted Answer

Groups on pace can spin for prizes. You control what prizes and how often it appears.

Quick Answers

4Under for golf course operators

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